Translate tickets, draft replies, and resolve customer queries across languages — all in one self-contained suite.
Translate support tickets, chats, and help articles instantly while preserving context, placeholders, and brand tone.
Draft on-brand replies to customer messages in any language, with suggested next steps for your team to review.
Paste customer reviews in any language — get instant translations, sentiment analysis, and suggested replies in the reviewer's language.
Your data is protected at every layer — from encrypted transit to strict access controls and full regulatory compliance.
All data is encrypted in transit (TLS 1.2+) and at rest, ensuring customer content is never exposed.
Fully compliant with GDPR, ISO 27001, and SOC 2 Type II standards — audited and certified.
Granular permissions ensure only authorised team members can view, edit, or export sensitive content.
Data is processed and stored in EU and UK regions, with no cross-border transfers without consent.
Every translation, draft, and agent action is logged with timestamps and user attribution for accountability.
Your support content is never used to train AI models. Data is processed in isolation and discarded after use.
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